BetMGM Sportsbook Review
BetMGM General Information
BetMGM General InformationOriginally established in 1986, BetMGM has transitioned from a luxury resort chain to a renowned entity in various business sectors. The brand ventured into the sports betting market in 2018, aligning with the legalization of sports betting across the U.S. They are now live in 19 states as of March 21, 2024.
Known for its legacy in the casino industry, BetMGM has successfully leveraged this background, generating significant revenue, with earnings reaching around $13 billion in 2022.
To boost its visibility, BetMGM has partnered with multiple celebrities like Jamie Foxx, Vanessa Hudgens, Wayne Gretzky, Barry Sanders, and Jalen Rose.
BetMGM Sportsbook Review & Full Analysis
BetMGM Sportsbook Review & Full Analysis*Last update: 05/02/2024
Pros and Cons of BetMGM
PROS
Live Streaming: BetMGM offers live streaming of sports events, allowing users to watch and bet on games in real-time.
Worldwide Brand: BetMGM is a globally recognized brand, known for its reliability and extensive presence in the betting industry.
Diverse Banking Options: On the platform, you’ll find a variety of banking methods for deposits and withdrawals.
CONS
Odds: Sometimes BetMGM’s odds are not as competitive as those offered by other sportsbooks.
Unresolved Client Complaints: Some customer issues remain inadequately addressed, impacting overall satisfaction.
No Phone Support: The absence of phone support can limit the customer service experience, especially for users who prefer direct, voice-based assistance.
BetMGM Around USA
| US STATE | ALLOWED | DETAILS |
|---|---|---|
| Arizona | Retail and online | BetMGM Sportsbook is in State Farm Stadium, Vee Quiva, Lone Butte, Wild Horse Pass, and Santan Mountain. |
| Colorado | Online | Although legal, there are no retail locations for BetMGM in Colorado. |
| Illinois | Online | There aren’t any retail sportsbooks for BetMGM in Illinois. |
| Indiana | Online | In the state of Indiana, BetMGM only offers online services. |
| Iowa | Online | BetMGM has no retail locations in Iowa. |
| Kansas | Online | In Kansas, there are no retail location for BetMGM. |
| Kentucky | Online | Kentucky has no retail locations available for BetMGM. |
| Louisiana | Online | There are no retail locations for BetMGM in Louisiana. |
| Maryland | Retail and online | At National Harbor you can find the only BetMGM location. |
| Massachusetts | Retail and online | MGM Springfield is the only location for BetMGM here. |
| Michigan | Retail and online | BetMGM Sports Lounge at MGM Grand Detroit is the one here. |
| Mississippi | Retail and online | BetMGM Book Bar & Grill at Beau Rivage and BetMGM Book Bar & Grill at Gold Strike. |
| North Carolina | Online | No retail sportsbooks here for now. |
| New Mexico | Retail and online | The BetMGM Sportsbook at Isleta Resort and Casino |
| New Jersey | Retail and online | BetMGM Sportsbook & Bar at Borgata |
| New York | Online | BetMGM has no retails locations in the big apple state. |
| Nevada | Retail only | There are BetMGM location at Luxor, Mandalay Bay, MGM Grand, The Cosmopolitan, ARIA, Bellagio, Excalibur, Mirage, Park MGM, and at New York, New York. |
| Ohio | Retail and online | There are a couple of location for BetMGM, one at the MGM Northfield Park and the other at The Banks |
| Oregon | Retail and online | The BetMGM Sportsbook is at Spirit Mountain Casino. |
| Pennsylvania | Online | No retail location here for now. |
| South Dakota | Online and Retail | Find BetMGM locations at Cadillac Jack’s and Tin Lizzie. |
| Tennessee | Online | No retail sportsbooks here for now. |
| Vermont | Online | No retail sportsbooks here for now. |
| Virginia | Online | No retail sportsbooks here for now. |
| West Virginia | Online | No retail locations for BetMGM in Virginia. |
| Wyoming | Online | No retail sportsbooks here for now. |
| Washington | Retail only | Emerald Queen Casino is where you’ll find BetMGM. |
| Washington D.C | Retail only | Here, BetMGM Sportsbook at Nationals Park. |
It’s essential to mention that bettors in Oregon and Washington must be physically located at BetMGM’s partner casino to place bets via the BetMGM Sportsbook website or mobile app.
Bonuses and Promotions & BetMGM Promo Code
Bonuses and Promotions & BetMGM Promo Code
New Customer Offer: Bet $5, Get $150
- To qualify, new customers need to place their first bet of $5 or more with BetMGM. Following this, they receive $150 in bonus bets, regardless of the initial wager’s result. A minimum deposit of $10 is required to start betting.
Refer a Friend Program
- For each friend you refer who signs up, verifies their account, and fulfills the referral program criteria, you and they both will be awarded a $100 bonus. You can refer up to 20 friends, maximizing your bonus potential.
BetMGM Rewards
BetMGM’s rewards program incentivizes users with Tier Credits, leading to five levels of benefits:
- Sapphire: 0-19,999 Tier Credits
- Pearl: 20,000+ Tier Credits
- Gold: 75,000+ Tier Credits
- Platinum: 200,000+ Tier Credits
- Noir: By invitation only
Each tier offers distinct rewards, detailed on the BetMGM Rewards webpage.
BetMGM also provides a variety of time-sensitive promotions, including odds boosts, parlay boosts, and special offers tailored to specific sports.
Promotions have different terms and conditions, we advise taking a look into these before opting to claim any.
Deposit Methods and Limits
In this BetMGM Sportsbook review you will find they have a variety of deposit options, most of which have a minimum deposit requirement of $10. Here are the details for each method:
- Online Banking: Minimum deposit of $10; payout within 1-3 business days.
- Debit/Credit Cards: Minimum deposit of $10; payout in 2 business days for cards, Visa can take 3-5 business days.
- PayPal: Minimum deposit of $10; payout typically within 24 hours.
- MGM Rewards Mastercard: Immediate funding; transfers to the card within 24 hours.
- e-Check: Minimum deposit $10; payout time can be 3-5 business days, possibly longer.
- PayNearMe: Minimum deposit of $10; processed within 2 business days.
- Wire Transfer: Minimum deposit of $1,000; takes 3-5 business days for payout.
- PlayMGM Play+ Card: Minimum deposit of $10; funds available on the card within 6 hours.
Withdrawal Methods and Payout Speed
- Online Banking: 1-3 business days to process.
- Debit/Credit Cards: Up to 5 business days, depending on the card issuer.
- PayPal: Usually processed within 24 hours.
- e-Check: May take 3-5 business days or longer.
- Wire Transfer: Processing time is 3-5 business days.
- PlayMGM Play+ Card: Funds are typically available within 6 hours.
For specific locations like New Jersey, Michigan, and Mississippi:
- In-person Cage: Withdrawals processed within 72 hours.
Mailed Check (New Jersey only): 7-20 business days to process.
User Experience
Sportsbook Section review
Upon logging in, the site presents a clean design with a white background, a black header, and gold-colored accents, BetMGM’s brand identity. Interestingly, the site features two sports selection menus: one at the top and another on the left side of the screen. The top menu includes a search function for finding specific events, teams, or players, and just below it are banners highlighting featured promotions. The bet slip and a media player for live-streaming selected events are located on the right side of the screen, while the center displays the upcoming matchups along with their odds.
Casino Section Review
Entering the casino section of BetMGM, the background shifts to black, showcasing a large, central banner. The game thumbnails, many with animations, create an attractive and dynamic environment. The visual quality of the games stands out.
Overall, the BetMGM website is user-friendly and easy to navigate, with consistently good loading speeds across its sections.
BetMGM Mobile App
App Features:
The BetMGM mobile app has a good reputation, with a rating of 4.8 on the iOS App Store and 4.1 on the Google Play Store. The app’s interface mirrors the desktop version, maintaining the brand’s design aesthetic. Navigation has key features like the “Home” button, “My Bets”, “Promotions”, and “Account” easily accessible at the bottom of the screen.
Users can view approximately four matches at a time while browsing the sportsbook section, and placing bets is straightforward. However, some users have reported issues, such as frequent logouts for security measures, which can disrupt the betting experience. There are also instances of the app glitching upon launching or during use.
App Functionality/Responsiveness:
Despite these occasional technical difficulties, the BetMGM mobile app generally offers a solid and reliable betting experience, with most users finding it functional and convenient for their betting needs.
Odds Competitiveness and Markets
BetMGM provides its betting odds through an internal team, with prices that sometimes are not as favorable as other sportsbooks for the same events. The difference in odds is small, but significant for the overall betting outcome. When compared to the leading sportsbooks in Las Vegas, BetMGM’s odds are often competitive but can sometimes be slightly lower.
BetMGM covers a broad spectrum of sports markets, including:
- Aussie Rules
- Baseball
- Basketball
- Boxing
- Cricket
- Cycling
- Darts
- Football
- Formula 1
- Golf
- Hockey
- Lacrosse
- MMA
- Motorsport
- NASCAR
- Rugby League
- Rugby Union
- Snooker
- Soccer
- Table Tennis
- Tennis
Other Betting Features
BetMGM offers live streaming of events when available and provides odds boosts for featured events. These additional features give bettors more options and the opportunity to benefit from improved odds on selected events.
BetMGM Casino Review
BetMGM Casino ReviewThe BetMGM online casino is accessible to players in Michigan (MI), New Jersey (NJ), Pennsylvania (PA), and West Virginia (WV), providing gaming in regulated markets.
BetMGM’s online casino is recognized as a top-tier gaming destination, with a vast library of games catering to all types of players. Here’s what makes their casino stand out:
Types of Games:
BetMGM offers a wide range of gaming options, including:
- Slots: A vast collection, from classic reels to progressive jackpots.
- Table Games: Favorites like Blackjack, Roulette, and Baccarat.
- Video Poker: Various styles for poker enthusiasts.
- Live Games: Engaging experiences with Live Dealer options in HD for games like Craps and more.
Features
The casino excels with its large selection of games, featuring some of the industry’s best slots and table games. It also highlights progressive slots where players can win massive jackpots. The mobile interface is user-friendly.
~Microgaming
~NetEnt
~Playtech
~IGT
~WMS
~Pragmatic Play
~Blueprint Gaming
~Red Tiger Gaming
~SG Gaming
~Inspired Gaming
~Everi
~High 5 Games
~Relax Gaming
~Wizard Games
~Evolution Gaming
~Ezugi
Customer Service
BetMGM has robust customer support. Key aspects of their customer service include:
Contact Methods:
- 24/7 Live Chat: Accessible around the clock on their website, for instant assistance.
- FAQs Section: A resource where users can find information about promotions, banking, features, and responsible gambling practices.
- Email Support: Users can reach out via email at [email protected] for more detailed inquiries.
- Social Media Support: BetMGM is active on Twitter (@BetMGMCare), another channel for customer interaction and support.
However, BetMGM’s customer service currently lacks phone support and is only available in English, indicating areas for potential improvement to enhance accessibility and convenience for a broader user base.
Security and Trust
BetMGM upholds strict security measures for safety and compliance with legal standards. Here’s how they manage verification, taxes, and age requirements:
Verification Process
Users must provide a valid ID and a proof of address document to verify their accounts. Typical verification time ranges from 24 to 48 hours. Acceptable documents include:
- Identity Documents: Passport (photo page), Passport Card, Military ID, Permanent US Resident Card.
- Address Documents: Recent bank or savings account statement, utility bills (water, gas, electric), IRS tax notification, tenancy agreement, mortgage or home loan statement, all within specific recent time frames.
Taxes
BetMGM issues W-2G forms and, when applicable, 1099 forms to customers with qualifying betting activities. These forms are typically mailed by January 31st, with delivery expected by the end of February. Users are advised to consult with tax professionals for gambling-related tax matters.
Age Requirements
The standard legal age for sports betting with BetMGM is 21, except in Wyoming, where it is 18. This ensures compliance with the legal age limits set by each state for gambling activities.
