BetRivers
BetRivers Sportsbook General Information
BetRivers Sportsbook General InformationBetRivers Sportsbook, initiated by Rivers Casino and developed with Rush Street Interactive (RSI), quickly became a notable name in the sports betting industry. Launching initially in Pennsylvania, BetRivers was among the pioneers in rolling out an online sportsbook gaining the attention of many residents.
RSI, established in Chicago in 2012, first entered the betting scene with PlaySugarHouse.com in New Jersey in September 2016, marking a significant milestone by integrating an online sportsbook with casino services.
RSI has a record of being an early mover in the market, not only introducing the first legal sportsbook at Rivers Casino in Schenectady, New York but also launching the first legal online sportsbook in Pennsylvania via PlaySugarHouse.com.
Extending its reach beyond the U.S., RSI made a mark in Latin America as well, launching Rushbet.co in Colombia, thereby becoming the first U.S.-based operator to offer a legal and regulated online sportsbook in the region.
In 2023, BetRivers reported a revenue of $35.9 million, marking a significant growth of 56% compared to the $23 million revenue generated in 2022.
BetRivers Sportsbook Review & Full Analysis
BetRivers Sportsbook Review & Full Analysis*Last update: 05/09/2024
Pros and Cons of BetRivers
PROS
Extensive Market Selection:Â BetRivers Offers a wide variety of sports and betting markets, including microbetting and same-game parlays.
Integrated Casino Platform: Users have access to both the sportsbook and casino, providing a comprehensive gambling experience.
Award-Winning Mobile App: Recognized for its user-friendly design and functionality, the BetRivers app aligns well with the desktop experience.
CONS
Average Odds Pricing: Compared to other sportsbooks, BetRivers Odds may not always offer the most competitive odds, especially in futures and niche markets.
User Interface Challenges: Users report challenges with finding specific games or betting options due to the platform’s design and lack of advanced search functionalities.
Mixed Customer Service Reviews: While accessible, customer support has received mixed feedback regarding responsiveness and resolution effectiveness.
BetRivers Sportsbook Around US
| US STATE | DETAILS |
|---|---|
| Arizona | Launched after November 2021 with details on partnerships not confirmed; regulated by the Arizona Department of Gaming (ADG). |
| Colorado | Began in November 2020, partnered with Johnny Nolon’s Casino in Cripple Creek; regulated by the Colorado Limited Gaming Control Commission (CGLCC). |
| Illinois | Started in June 2022, in partnership with the Chicago Bears, though no physical sportsbooks; overseen by the Illinois Gaming Board (IGB). |
| Indiana | Likely launched after September 2019, partnered with Horseshoe Hammond Casino; regulated by the Indiana Gaming Commission (IGC). |
| Iowa | Launched in August 2019, partnerships with Rhythm City Casino & Resort in Davenport among others; overseen by the Iowa Racing and Gaming Commission (IRGC). |
| Kansas | Began operations in September 2022, no specific retail locations mentioned; regulated by the Kansas Racing and Gaming Commission (KRGC). |
| Louisiana | Launched in January 2022, partnered with Paragon Casino Resort; overseen by the Louisiana Gaming Control Board (LGCB). |
| Maryland | Started in November 2022, partnered with Hollywood Casino Baltimore; regulated by the Maryland Lottery and Gaming Commission (MLGC). |
| Michigan | Launched in December 2020, partnership details not specified; overseen by the Michigan Gaming Control Board (MGCB). |
| New Jersey | Began in August 2018, partnered with Resorts Casino Hotel in Atlantic City; regulated by the New Jersey Casino Control Commission (NJCCC) and Division of Gaming Enforcement (DGE). |
| New York | Started in November 2021, partnered with Yellow Brick Road Casino in Schenectady; regulated by the New York State Gaming Commission (NYSGC). |
| Ohio | Launched in January 2023, partnership details not confirmed; overseen by the Ohio Casino Control Commission (OCCC). |
| Pennsylvania | Started in November 2020, partnered with Pittsburgh Penguins; regulated by the Pennsylvania Gaming Control Board (PGCB). |
| Virginia | Began in July 2020, specific partnership details not available; regulated by the Virginia Lottery. |
| West Virginia | Launched in August 2019, details of partnerships or retail locations not provided; regulated by the appropriate state body. |
Bonuses and Promotions & BetRivers Promo Code
Bonuses and Promotions & BetRivers Promo CodeBetRivers offers a range of promotional offers that may vary by state. Always check the BetRivers website for the latest, state-specific promotions. Here are some notable offers identified during our review:
Casino Welcome Offers
- New Jersey, West Virginia, Michigan: Recover 100% of losses up to $500 from the first 24 hours of casino activity. Requires a minimum deposit of $10. Use promo code: CASINOBACK.
- Delaware: Recover 100% of losses up to $250 from the first 24 hours of casino activity. A minimum deposit of $10 is needed. Promo code: CASINOBACK.
- Rollover: These Casino bonuses have only a 1x playthrough requirement.
Sports Welcome Offers
- New Jersey, Colorado: Get a Second Chance Bet up to $250. If your first bet loses, you receive a Bonus Bet matching your stake up to $250. Minimum deposit required is $10. Promo code: SPORTS.
- Illinois, Indiana, Louisiana, Maryland, Michigan, Ontario, Pennsylvania, Virginia: Second Chance Bet up to $500. If your first bet loses, get up to $500 back in Bonus Bet. Minimum deposit is $10. Promo code: SPORTS.
- Arizona, Connecticut, Iowa, New York, Ohio, West Virginia: Second Chance Bet up to $100. If your first bet loses, you’re eligible to receive up to $100 back in Bonus Bet. A $10 minimum deposit applies. Promo code: SPORTS.
Refer-a-Friend Bonus
Refer a friend to BetRivers and earn up to $100 for each new member you refer, with a limit of three referrals, totaling up to $300. Enter your details and your friends’ on the “Refer-A-Friend” section found on the promotions page. Your referred friends need to register, deposit, and wager at least $50 within 30 days for you to qualify for the bonus, which is credited to your account within 48 hours after they meet the criteria.
BetRivers PromotionsDeposit Methods at BetRivers Sportsbook
BetRivers has a standard minimum deposit of $10. Players can fund their accounts using the following methods:
- Online Banking
- Mastercard
- Discover Card
- Visa
- PayPal
- VIP Preferred
- BetRivers Play+
- PayNearMe
- Cash at Cage (available only at retail casino locations)
Withdrawal Methods at BetRivers Sportsbook
Withdrawals at BetRivers are generally processed within 24 hours, but some requests may take longer. Monitoring your email for updates on the withdrawal status is recommended. After approval, the processing time for each method is as follows:
BetRivers Play+ Card: Immediate availability of funds. Online Banking/ACH: 2 to 5 business days for funds to appear in your account. PayPal: Funds are available within 30 minutes of approval. Venmo: Funds are available within 30 minutes of approval.Available withdrawal methods vary by state but commonly include:
- BetRivers/SugarHouse Play+ Card
- Trustly Online Banking (ACH)
- VIP Preferred (ACH)
- PayPal
- Venmo
- Check by Mail
- Cash @ Casino Cage
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User Experience at BetRivers Sportsbook
BetRivers Sportsbook’s website features a clean design with a white background and medium-large fonts. The left-hand menu clearly outlines the available markets, topped with a search bar for quick navigation. The website’s upper section includes tabs for Promotions, Rewards, Getting Started, Help Center, Responsible Gaming, and Chat Support, while a second tier below displays the sports markets in a distinct format from the left-hand menu.
On the right side of the screen is a live feed of recent winners, showcasing the usernames of players on a winning streak. The center of the screen is dedicated to displaying the events of the selected market. When a bet is chosen, the bet slip appears in the bottom right corner, designed to be noticeable without overwhelming the main view, thus maintaining a balanced interface.
Casino User Experience at BetRivers
The casino section of the BetRivers website maintains the overall design aesthetic of the sportsbook, with a user-friendly layout. Unlike the sportsbook, the casino doesn’t feature a left-hand side menu; instead, all games are directly accessible on the “homepage” of the casino section. Scrolling down the page triggers an automatic loading of the games until the end of the catalog is reached.
At the top of the casino page is a search bar, adjacent to which are categories for different types of games, allowing for easy filtering. A prominent banner occupies half of the page, showing game-specific promotions and other highlights. Below this banner is a carousel of usernames, displaying recent big winners.
Responsiveness
BetRivers’ website is noted for its excellent responsiveness and quick load times. However, a minor issue noted is the brief display of HTML code upon page loading. Despite this, the quick disappearance of such code means it does not detract from the overall experience.
BetRivers Mobile App
The BetRivers mobile app has been recognized in the past for its innovation and user-friendly design. It effectively replicates the desktop experience, providing a consistent and accessible platform for users on the go. While the app is competent and functional, it doesn’t necessarily distinguish itself significantly from other sportsbook apps in the market. Its performance is reliable, but it may not evoke the standout qualities that garnered awards in previous years.
The BetRivers mobile app has an iOS rating of 4.4/5 and a Google Play rating of 3.4/5.
App Functionality/Responsiveness:
In terms of functionality, the BetRivers mobile app operates effectively. Nonetheless, some users on app stores have reported various issues, such as the app freezing and occasional glitches, particularly in slot games. Despite these complaints, it’s noteworthy that not all users encounter these problems, with many reporting positive experiences with the app.
Odds Competitiveness at BetRivers Sportsbook
BetRivers provides a wide selection of markets and bet types across numerous sports. While their betting lines are consistent with industry standards, they offer a broad spectrum to include in a betting portfolio. Available sports markets include:
- Football (NFL, NCAA, CFL)
- Basketball (NBA, NCAA, WNBA, and more)
- Baseball (MLB)
- Hockey (NHL, World Championship)
- Soccer (various international leagues and tournaments)
- Golf, Tennis, Fighting, Motorsports
- Rugby, Darts, Cricket, Cycling
- Handball, Jai Alai, Lacrosse
In terms of odds, BetRivers may have higher prices on average compared to other major sportsbooks, suggesting it may not always be the best option for odds, but it serves well for comparative betting analysis.
Betting Features at BetRivers
- Live Betting: Prominently featured and accessible, offering a dynamic selection of in-game betting options across different sports, complete with stats and live action representation.
- Early Cash Out (‘Buy Out’): This feature allows for early cash-out of bets, acting as a risk management tool to secure wins or limit losses, available on selected markets.
- Same-Game Parlays: Highlighted for NFL and NCAAF, this feature allows users to create parlays within a single game.
- Prop Bets: Named ‘Prop Central’, this section offers player-specific betting options.
- House Specials: Features enhanced odds bets for specific events, requiring bettors to possess good sports knowledge to spot value.
BetRivers Casino Review
BetRivers Casino, also recognized as PlaySugarHouse in certain areas, initiated its online presence in late 2019, extending to various states. It operates under the Rivers Resorts brand and was a pioneer in offering live dealer games online.
State Availability
The casino is accessible online in Michigan, New Jersey, Pennsylvania, and West Virginia.
Types of Games
BetRivers Casino boasts approximately 300 slot games for instant play upon login, featuring titles from renowned providers like NetEnt, IGT, WMS, and Red Tiger. While the platform’s software may not be the most visually striking, it emphasizes user-friendly navigation and functionality.
Customer Service at BetRivers
Customer Service at BetRiversBetRivers provides reliable customer support that aligns with industry standards for responsiveness and assistance. The availability of support hours might vary depending on your location.
Contact Methods:
Live Chat: Available for real-time assistance.
Email: The support email address changes based on the state.
Phone: For direct support, contact 855 287 9947.
Support Languages: Primarily offers support in English.
Twitter: Reach out to @betrivers or @betriverscasino for support and updates.
Additionally, BetRivers features a help center on their website, containing good information and answers to frequently-asked questions.
Security and Trust at BetRivers
Verification Process
BetRivers requires standard KYC (Know Your Customer) checks and geolocation confirmation for users across its casino, sweepstakes casino, and sportsbook platforms. New users must upload a government-issued ID and, if necessary, an image of the credit card used for deposits. This process ensures secure access, with prompts to complete verification upon subsequent logins if initially incomplete.
Taxes
For sports betting, a W-2G form is issued for wins that are at least $600 and 300 times the wager, with cumulative wins detailed at tax season’s onset. Wins exceeding $5,000 and 300 times the bet will have taxes automatically withheld: 24% for federal and 4.95% for state taxes, documented in the W-2G form. Slot wins require tax reporting at a threshold of $1,200.
Age Verification
BetRivers mandates that individuals must be at least 21 years old to register an account, complying with the legal age requirement in all states where it operates.
